Contact us

A question about your order, a size or a piece? Write to us and a real person will reply.

  • Email: admin.almasotelo@gmail.com
  • Customer service hours (Eastern Time, Miami): Monday–Saturday, 7:00 am – 9:00 pm · Sunday, 9:00 am – 6:00 pm.
  • Response time: within 48 business hours. If you write on a Sunday or a public holiday, we will reply on the next business day.

Not sure about your size? Tell us your height, bust, waist and hips, and which piece you like: we will recommend your size before you order.