FAQ
Orders & shipping
How much is shipping?
Shipping is free on every order.
When will my order arrive?
We prepare your order in 1–2 business days. Delivery takes 11–13 business days in total, from order to your door. You'll receive a tracking link by email.
Can I track my order?
Yes. As soon as your order ships we email you a tracking link.
Returns & exchanges
What is your return policy?
You can return your items within 14 days of delivery. See our Return & Refund Policy.
Who pays for return shipping?
Return shipping is paid by the customer, except when the item is defective, damaged or not what you ordered.
My item arrived damaged or wrong. What do I do?
Contact us and send photos of the item and the packaging, ideally within 48 hours of delivery. We'll send a replacement or give you a full refund, at no cost to you.
Can I exchange a size?
Before returning for size, write to us with your height, bust, waist and hips and we'll help you find the right size.
How do I start a return?
Go to our return request page.
Payment
Which payment methods do you accept?
All the payment methods shown at checkout. Your payment is encrypted and protected.
Do you sell gift cards?
Yes. Our gift cards are delivered instantly by email.
Sizing
How do I find my size?
Every product has a SIZE GUIDE with measurements in inches and centimeters. If you're between sizes, we recommend sizing up for a relaxed fit.